
My client gets stuck updating at “Connecting to ArenaNet. NOTE: If you receive an Error 502 when trying to access the forums, please try again later.

Visit our Technical Support forums to see if you can find a solution to your particular issue, or start a thread while noting the location of your GW2 folder.Īlternately, you may submit a Technical Support ticket so our Support Team can help investigate the problem. Download Anet's 64-bit Windows client (Gw2Setup-64.exe) from. to 'Guild Wars 2 Win64' so it doesn't conflict with your current Mac client). In Destination Select: rename the app (e.g. In Advanced Settings: select Engine: 'WS11WineCX64Bit20.0.2' or later.
#GW2 FOR MAC DRIVERS#
You can download the latest DirectX 9.0c drivers here: My client is stuck updating at 99% with one file left. Similar to the service pack, Guild Wars 2 requires DirectX 9 to be installed before it will run properly.
#GW2 FOR MAC INSTALL#
Please visit to download and install any critical updates you're missing. In many cases, downloading the service pack has helped resolve issues that prevent the game from launching or cause it to crash. Guild Wars 2 is not supported without this service pack. Nvidia users can find the latest driver for their video card here.ĭo you have Windows 7 Service Pack 1 installed?.AMD users can find the latest drivers for their video card here.

Have you updated your video card drivers recently? From here, un-check the option for “Read-Only” and left click on Ok to save your changes. To ensure that it is able to make changes, right-click on your Guild Wars 2 folder and select Properties.

The client needs to add files to the game folder before it can run properly. Is the folder that contains the game set to "Read Only?" Try starting Gw2.exe by right-clicking on the file and selecting Run as Administrator. You may need administrator privileges to run the client or access the folder in which your game client is located. Here are a few things to check:Īre you an administrator on your computer or on Windows Vista / 7? This could be caused by several problems with your game client.
